Orders & returns

Help with an order

Questions about shipping, a return, or an item that arrived damaged? Send the details and we’ll take care of it.

What happens next

1

Send your order details

Include your order number and the email you used at checkout.

2

We look into it

We check tracking, stock or return eligibility with our distributor.

3

We reply with next steps

For returns, we’ll email your pre-approval and instructions.

Prefer email?
Email us anytime.

Order support form

Fields marked * are required. Returns must be requested within 15 days of delivery.

    Your request does not approve a return. Do not ship anything until you receive approval and return shipping instructions. Return addresses are not published here. Do not include payment details or passwords. For photos, reply to our support email after submitting.

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