CUSTOMER SUPPORT

How can we help?

Questions about an order, a return, or a product that isn’t working? Send us the details and a real person will reply by email.

Quick answers

1

Track an order

Sign in to My Account to see your order status and tracking.

2

Returns & exchanges

Returns are accepted within 15 days with pre-approval. Read the return policy.

3

Shipping & common questions

US orders ship flat-rate for $2.99. See the FAQ.

Prefer to talk now?
Call 972-848-7139
Email admin@bmg-ts.com
Dallas, Texas · Serving customers nationwide

Send us a help request

Include your order number if you have one so we can find your order quickly.

    A real person reads every request and replies by email. Need a price on new equipment instead? Request a quote.